Dior's return policy allows customers to return or exchange items within 30 days of reception, subject to certain conditions. Returns must include the original packaging, accessories, and documents. To be eligible for a refund or exchange, products must not be damaged, used, incomplete, or soiled.
Can a Dior item be exchanged?
Exchanges are permitted under Dior's policy. However, an item can only be exchanged once, and the item received in exchange can then only be returned for a refund under the usual conditions. How Long Does It Take To Get Refund From Dior?
How do I return a Dior item?
Check the return policy on the Dior website or on your receipt. Make sure your item is eligible for a return and that you are within the return window. Contact the Dior customer service by phone, email or chat. Provide your order number, item details and reason for return. Request a return authorization number and a prepaid shipping label.
